Support
Move support out of public chat
Private ticket channels for reports and help requests. Members open from a panel button; staff work issues in dedicated channels while general stays clean.
Tickets
Panel, staff role, category, logs
Ticketing binds a panel channel, staff role, ticket category, and logs channel — the same shape the bot runtime expects. Members open tickets from the panel button; staff claim, close, and transcript as needed.
Auto setup or manual binds
Dashboard Auto mode creates the ticket infrastructure; Manual mode maps channels and roles you already use. Either path stays compatible with the live ticket handlers.
Support without clutter
Move reports, appeals, and partnerships out of general chat. One module instead of a separate ticket-only bot fighting for permissions — part of one bot for your whole server.
FAQ
- Is Raptor a Discord ticket bot?
- Yes. Ticketing is a full module: panel, private channels, staff role, and logs — managed from the web dashboard.
- Can staff claim and close tickets?
- Yes. Runtime ticket commands and buttons cover the staff workflow after a member opens a ticket from the panel.
Related modules
Moderation
AutoMod & moderation
Anti-spam, invite and link filters, plus warns, timeouts, and bans your mods actually use — so cleanup is automatic and human work stays on real issues.
Control plane
Web dashboard
Sign in, pick a guild, and set up moderation, welcomes, levels, tickets, and more — Auto or Manual — without living in slash menus. Commands when you want speed; dashboard when you want control.
Onboarding
Welcome
Greet new members the moment they arrive and acknowledge leaves cleanly. Bind welcome and goodbye channels from the web — or let Auto setup create them for you.
Configure tickets from the dashboard
Sign in, pick a server, and enable the module — Auto or Manual setup.
Also explore Web dashboard, Levels & XP, AutoMod & moderation.